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Welcome to the Sink Handle Podcast

Where we fight the small business panic so you don’t have to chug that secret handle of gin you keep under your sink.

Today we are going to #rallythegood. We are going to share all the love for other businesses, tell others about the awesome dinner or great haircut we had. We are going to share all those great experiences so that other people can find out about them and help support those businesses. I'm going to need your help.

How do you teach someone else to do the thing only you know how to do?  How do you get the knowledge out of your head and out to someone else so they can help you?  How do you get over the fear they will mess up?  Today we are talking all about how to train someone else your systems so you can do other things like the work you love or go on vacation finally.

As small business owners, we hear over and over again that we need to get out of our comfort zone and do big things. But how do you find the confidence to do these big things when the thought makes you want to puke? Today Megan Hamilton is going to help us fight that panic so you can get those big things done!

Today I am excited to welcome Dr. Holly Calloway to the Sink Handle Podcast.  We are talking all about finding your target market, why its super important and how she helps women entrepreneurs who don’t necessarily know what the right next move is.

Today I am so happy to welcome Teresa Cleveland to the podcast!  She is my no nonsense friend who will tell me exactly what she thinks, especially about business.  We both went through the OBM and Director of Op trainings but have ended up on very different paths. We are talking about why she loves to help business owners who have started the thing but hit a plateau, and how she helps them to get past it.

We have reached 25 episodes!!! And in the great tradition of 25 being a quarter life crisis, I thought I would take a look at why I have this agency and how I got here.  How I have come to see my business as the best way to do all the things I want in life, see my family once in a while and even have financial security.

As we are building our businesses, it’s so easy to fall into the trap of wanting someone to just tell us how to do it. But what we need is Figureitoutness.  We buy courses and checklists so we know all the things. But we can’t know all the things.  That’s why having figureitoutness is such a huge asset as business owners AND for the people we hire.

When you start getting things written down and SOPs created, it is really helpful if you can find them when you need them.  Or someone else can find them so they can pick up a task,  whether it’s for delegation or emergency. Today we are talking about my solution, the place to go to find everything.

Maybe you had plans and goals in January that haven’t exactly worked out since the apocalypse came in and made a mess.  So let's take stock of where we are now after Q3, get rid of the things that aren’t working and make a plan to rock out the last 3 months of 2020.  COVID be damned.

After a long week of busy clients and home school, I am blocking time to map out what I can delegate to my team and set them up for success.  That way I can get things off of my plate AND not take a ton of time to train them. 

This apocalypse thing is the gift that keeps on giving.  This fall it’s creating crazy situations all around how our children are being schooled while we are working.  My husband Brian and I are having conversations all the time about how to make this work so I asked him to be my guest this week to share what we are thinking, how we are planning and advice from our friends and colleagues on what is working for them.

When I first started bringing on team members, I made tons of mistakes.  I didn’t set clear expectations.  I didn’t give them the info and systems to be successful.  Then blamed them for not being psychic.  This may sound familiar to some of you, or maybe just a cautionary tale to others.  

How do you get a client from a lead to happily working with you? A great onboarding system.  Today I am giving you an overview of how I walk a client through the process of getting started with Reynolds OBM so they feel taken care of and excited to get started.

This is not the time to panic and hoard your acorns. This is when we need to invest in ourselves and our businesses so we can grow in the crazy and be ready for the recovery.

In a crisis, don't assume you know enough about suppliers and clients. What they do affects your business and it’s well worth a conversation to see how you could be affected and how you can mitigate that risk.

Being a Visionary, is all about big ideas and strategy, seeing the big picture.  But lately I have seen that title used as an excuse for bad behavior.  You can be a big thinker without being a jerk to the people around you.

These are some crazy times to be a business owner.  We need to be realistic in where we are and not get stuck in the muck of thinking about where we “should be” right now.  Let’s make some great decisions and rock this business gig.

There has been a lot of talk around here about getting help, but what kind of help do you need?  Today I have asked Jenni David to help me walk through the different options out there, from virtual assistant to Director of Ops, and what you can expect. 

I have encouraged you to delegate things in your business to help get more efficient. But, I don’t want to see you abdicate those responsibilities to someone else.  You are the leader, you need to know what’s going on in your business.

Today I want to share the tools that have saved me time and money and sanity. I figured they might help you too, in this quest for getting more streamlined and efficient  in the face of the apocalypse.

Scope creep is real and awful. Let's fight the scope creep by laying out exactly what we offer and who we serve in a clear, easy to understand way.

Do you want to grow?  Do you want to not be the only one who knows how to do everything?  Do you want to go on vacation?  Then you my friend, need systems.

Boundaries are just a way to make sure that everyone is on the same page. We all know what to expect.  Which is like magic. 

How much money are you leaving on the table while you work for free because you think it’s cheaper to do it yourself? 

When we panic, we try to do all the things at once, fail miserably, then feel terrible. Instead, let's figure out what to prioritize and make a plan.

Who are you?  Where do you see your business in the next 2 years? 5 years? What does your business stand for?  All of these questions (and more) are covered in this week’s episode.

The stories we tell ourselves are everything.  Just like when the guy in the movie gives himself a pep talk in the mirror, our mind listens to what we say.  And we tell it a lot of bad things, like we can't.  And it believes you.

New to this kick ass thing called working from home?  I have been at it for awhile and thought I would offer a few tips on how to keep focused and actually get things done. 

You need to know what is going on in your business finances.  It's the best way to make good decisions, especially when the world goes a little crazy. 

I know it's the apocalypse and all, but let's take a deep breath.