Sink Handle Podcast Logo (2)

Welcome to the Sink Handle Podcast

Where we fight the small business panic so you don’t have to chug that secret handle of gin you keep under your sink.

Maybe you had plans and goals in January that haven’t exactly worked out since the apocalypse came in and made a mess.  So let's take stock of where we are now after Q3, get rid of the things that aren’t working and make a plan to rock out the last 3 months of 2020.  COVID be damned.

After a long week of busy clients and home school, I am blocking time to map out what I can delegate to my team and set them up for success.  That way I can get things off of my plate AND not take a ton of time to train them. 

This apocalypse thing is the gift that keeps on giving.  This fall it’s creating crazy situations all around how our children are being schooled while we are working.  My husband Brian and I are having conversations all the time about how to make this work so I asked him to be my guest this week to share what we are thinking, how we are planning and advice from our friends and colleagues on what is working for them.

When I first started bringing on team members, I made tons of mistakes.  I didn’t set clear expectations.  I didn’t give them the info and systems to be successful.  Then blamed them for not being psychic.  This may sound familiar to some of you, or maybe just a cautionary tale to others.  

How do you get a client from a lead to happily working with you? A great onboarding system.  Today I am giving you an overview of how I walk a client through the process of getting started with Reynolds OBM so they feel taken care of and excited to get started.

This is not the time to panic and hoard your acorns. This is when we need to invest in ourselves and our businesses so we can grow in the crazy and be ready for the recovery.

In a crisis, don't assume you know enough about suppliers and clients. What they do affects your business and it’s well worth a conversation to see how you could be affected and how you can mitigate that risk.

Being a Visionary, is all about big ideas and strategy, seeing the big picture.  But lately I have seen that title used as an excuse for bad behavior.  You can be a big thinker without being a jerk to the people around you.

These are some crazy times to be a business owner.  We need to be realistic in where we are and not get stuck in the muck of thinking about where we “should be” right now.  Let’s make some great decisions and rock this business gig.

There has been a lot of talk around here about getting help, but what kind of help do you need?  Today I have asked Jenni David to help me walk through the different options out there, from virtual assistant to Director of Ops, and what you can expect. 

I have encouraged you to delegate things in your business to help get more efficient. But, I don’t want to see you abdicate those responsibilities to someone else.  You are the leader, you need to know what’s going on in your business.

Today I want to share the tools that have saved me time and money and sanity. I figured they might help you too, in this quest for getting more streamlined and efficient  in the face of the apocalypse.

Scope creep is real and awful. Let's fight the scope creep by laying out exactly what we offer and who we serve in a clear, easy to understand way.

Do you want to grow?  Do you want to not be the only one who knows how to do everything?  Do you want to go on vacation?  Then you my friend, need systems.

Boundaries are just a way to make sure that everyone is on the same page. We all know what to expect.  Which is like magic. 

How much money are you leaving on the table while you work for free because you think it’s cheaper to do it yourself? 

When we panic, we try to do all the things at once, fail miserably, then feel terrible. Instead, let's figure out what to prioritize and make a plan.

Who are you?  Where do you see your business in the next 2 years? 5 years? What does your business stand for?  All of these questions (and more) are covered in this week’s episode.

The stories we tell ourselves are everything.  Just like when the guy in the movie gives himself a pep talk in the mirror, our mind listens to what we say.  And we tell it a lot of bad things, like we can't.  And it believes you.

New to this kick ass thing called working from home?  I have been at it for awhile and thought I would offer a few tips on how to keep focused and actually get things done. 

You need to know what is going on in your business finances.  It's the best way to make good decisions, especially when the world goes a little crazy. 

I know it's the apocalypse and all, but let's take a deep breath.